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Privacy Notice |
Towervase.com
understands that you may have concerns about privacy while shopping on the
Internet. This Privacy Policy describes how we use and do not use information
provided to us at Towervase.com, and the steps we take to protect it.
Personal Information We Collect Online
When you make a purchase on
Towervase.com, we ask for your name, address, phone number, email address
and other personal information necessary to fulfill and track your order. For
purposes of billing, you will need to provide your credit card type, number,
and expiration date as well as the billing address associated with the credit
card. If your order is to be shipped, we also need the name, address and phone
number of the intended recipient(s).
You also may create an account through
Towervase.com at any time by providing your email address and designating
a unique access password. Creating an account allows you to save certain
billing information so that you can track the status of your orders and set
your ordering preferences. However, for your privacy and security, we do not
store credit card numbers in your account. You may change saved account
information, such as your shipping address or phone number, at anytime. Simply go
online, log in with your email address and password, and then click "Edit
or View Your Account."
Cookies and Other Computer Information
When you visit Towervase.com, small
text files known as "cookies" will be stored on your computer's hard
drive. Cookies allow us to enhance and customize your online shopping
experience and improve the design of our site. These cookies store random ID
numbers and site navigation information such as your first and last visits,
number of visits, shopping cart contents, and the pages you viewed on our
website. Cookies also may collect certain technical information from your
computer. This technical information may include your Internet Protocol (IP)
address, your computer's operating system, browser type and the address of a
referring website, if any. The information stored in a cookie cannot be used to
identify you personally unless combined with information that you have provided
in connection with a purchase, setting up an account, or registering for
promotional emails, contests, or surveys. Although IP addresses alone can
reveal the location of your computer, we will use such information only to
investigate and identify unauthorized activities.
Towervase.com uses session cookies
to observe your navigation throughout the website for the purposes described
above. You may set your Web browser to notify you when you receive a cookie and
you may also erase cookies from your browser after shopping. If you delete our
cookies, you limit our ability to personalize Towervase.com for your next
shopping visit; however, deleting a cookie will not prevent you from shopping
and purchasing at our site in the future. You may also choose to set your Web
browser to not accept cookies.
Information Shared with Third Parties
We do not rent, sell or exchange your
name or other personally-identifiable information to third-party
companies. This information may be
provided to reputable third party organizations that help us to process and fulfill your order. This information will be used solely for transactional purposes, which includes, but is not
limited to using third party companies to verify and process credit card
transactions, to perform order fulfillment, to deliver packages, to schedule
and perform product installations and to administer service programs. We may
share your information with others who help us analyze our sales data, maintain
our records, and provide other services for Towervase.com such as collect
site navigation information. We may share this information with companies that
act on our behalf and at our direction to ship merchandise to you and also notify
you of additional Towervase.com products and services. Â These third parties are not authorized to use
your information for any reason other than to perform their contractually
assigned functions. Â Â We never authorize
unsolicited advertising or communication from third party organizations.Â
We may be required to disclose your
personal information to third parties if necessary to comply with applicable
laws, subpoenas or court orders.
Uses of Information Collected Online
Information collected on
Towervase.com may be used in the following ways:
- Schedule deliveries of merchandise that you purchase online
- Create an online account for you at Towervase.com
- Bill your credit card for your purchases
- Confirm and track your orders
- Respond to your customer service inquiries
- Provide promotional communication and other information to you, if
you choose to receive them
- Offer the products you want
- Customize your shopping experience
- Improve our website design
Accessing and updating my information
You can access and correct information
you have shared with us online if you have established an account with
Towervase.com. Simply go to your account, log in with your email address
and password, click "Edit or View Your Account" and edit or delete
whatever information you wish. Do not share your Towervase.com password
with anyone.
Promotional Communications
The personal information you supply us
will be added to our customer database. We may send you promotional emails
about Towervase.com products, services or contests that we hope will be of
interest. At any time, you can choose to discontinue receiving such promotional
email. You can instruct us whether you want to receive such emails by removing
the mark from the box indicating your preference when prompted at
Towervase.com.
Blog
If you use a
bulletin board, blog, or chat room on this Web site, you should be aware
that any personally identifiable information you submit there can be read,
collected, or used by other users of these forums, and could be used to send
you unsolicited messages. We are not responsible for the personally
identifiable information you choose to submit in these forums.
Email A Friend
If you choose to
use our referral service to tell a friend about our site, we will ask you for
your friend's name and email address. We will automatically send your
friend a one-time email inviting him or her to visit the site.
Towervase.com does not store this information and uses it for the sole
purpose of sending this one-time email.
Privacy Protection
We protect our databases with various
physical, technical and procedural measures and we restrict access to your
information by unauthorized persons. Our information systems are maintained
behind a software firewall to isolate them from access by other networks
connected to the Internet. We also advise all Towervase.com employees
about their responsibility to protect customer data and we provide them with
appropriate guidelines for adhering to our company's business ethics standards
and confidentiality policies.
All information transmitted through
Towervase.com is stored on our secure server. We use Secure Sockets Layer
(SSL) technology, which is the electronic commerce standard for securing
information as it travels over the Internet. SSL technology is designed to
encrypt your information, preventing an unauthorized party from viewing and
downloading your information.
Contact Information
If you have any questions or comments
write to us at:
Koyal Inc.
Attention:
Customer Service
P.O
Box 4860
Cerritos,
CA
90703
(951) 734-3888
Please remember to include your postal
address, e-mail address and phone number with your correspondence.
Changes in this Privacy Statement
If
we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at
anytime, so please review it frequently.
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